We've been hard at work putting the finishing touches to our new cabinet at Total Server Solutions, where our Atlanta network and servers are housed. Two weeks ago we suffered a 45 minute outage due to a Georgia Power substation exploding and sending a shockwave to us blowing out our primary UPS. We promised we'd come up with a solution.
Clem flew down to Atlanta this week from our NJ offices to assist with some upgrades! We're installing redundant power distribution units from multiple UPS/Generators as well as brand new switches with multiple power supplies to attempt to ensure we never have this issue again. Speaking of UPSes, if you have any critical hardware in your office on a UPS backup, it's wise to test them on a regular basis. You may be nervous to hit the test button and hear it make a loud clicking noise and beep, but it's better to know in a controlled environment if you can withstand a complete power outage vs finding out you can't at 4PM on a Friday.
We have been been investing a lot of time and money into our infrastructure and have some exciting news coming up in the next few weeks that we'll be sharing.
Thanks to all our customers who have allowed us to be able to realize a dream of re-inventing phone service, an industry plagued with negative experiences. It's because of your support we are able to do what we are doing right now!